Frequently Asked Questions
Each product page has it’s own “Request Pre-Order” section that you can request the creation of an item if it is out of stock or coming soon. Please be advised not all sold out items are guaranteed availability.
Please visit the Crystal Guide to discover which crystals will benefit you most. We are continuously updating our crystal guide so be sure to check back.
You can request a custom order, style and colors by filling out the contact form.
Shipping varies on the weight and size of the item(s). Shipping ranges from $10-30 by UPS Ground.
If you order $100+ Shipping is FREE!
Sorry currently we ship only within the United States and Canada.
Items will wear out if worn a lot, snagged or dropped, especially stretch bracelets which will stretch out over time. Sometimes a person will hit a gemstone on a hard surface without realizing it and later that gemstone will break. Wear and tear, and damage is not covered under our warranty.
Certain gemstones can be charged with just 10 minutes in the sunlight or moonlight. Visit How to Charge Your Crystals and follow instructions to perform a cleansing.
Please follow instructions here – Cleansing Process